HELP CENTER
WHAT ARE YOUR RATES?
Please contact either the clinicians directly to discuss their rates. We are happy to discuss funding options such as the use of insurance or the disability allowance to fund sessions.
WHAT IS THE DURATION OF EACH SESSION OR APPOINTMENT?
Each session will generally be around 50-55 minutes.
HOW DO I MAKE AN APPOINTMENT?
As each clinician manages their own schedules and waitlists, it will be best to contact the clinician you would like to work with directly to enquire about their availability and waitlist. Emails for clinicians can be found on this page.
WHAT IS A CLINICAL PSYCHOLOGIST?
A clinical psychologist is a mental health professional with specialised training in the diagnosis and psychological treatment of mental, behavioural and emotional disorders. They would have usually trained at university for about 6-8 years and have advanced university degrees. Please follow this link if you would like to learn more about clinical psychologists and what they do.
DO YOU WORK WITH (INSERT) GROUP?
All our clinicians have experience with a variety of ages, ethnic groups, sexualities, genders, and disabilities. For more specific enquiries or specific clinician experience, please contact the clinician to discuss.
HOW DO I MAKE A COMPLAINT?
Your opinions are important to us, and we want to hear them. We want to be told when we have done a good job as well as when you are not satisfied. With your help, we can improve our service. We will respond to suggestions positively and promptly wherever we can.
For the full complaint procedure please click here.